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Shipping Information

Please allow two standard business days for order processing. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM – 5:00PM EST, excluding holidays).

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U.S. shipping methods

For Contiguous US (Lower 48 States):

  • Pure Synergistics is proud to offer free ground shipping for all $50+ orders shipped within the Contiguous US. In order to qualify for free shipping, you must have $50 or more of product and / or merchandise in your cart. We ship orders using FedEx Ground Services (Home Delivery, SmartPost) and USPS Priority and First Class Services. Shipping carrier will be determined by Pure Synergistics at the time of shipping based on end destination and service is selected to ensure delivery within five (5) business days. Expedited shipping is also available at an additional cost.

For Non-Contiguous US (Hawaii, Alaska, and Puerto Rico):

  • Pure Synergistics does not offer free shipping to the Non-Contiguous US at this time, but you can still order our products with an additional shipping cost. Shipping cost will be determined by the standard rates of your preferred carrier.

International Shipping

Pure Synergistics ships internationally via US Postal Service International First Class Package Service. Additional shipping fees apply to international shipments.

Shipping Times

Shipping times vary between carriers. Once again, Pure Synergistics will choose the correct carrier to assure your shipment arrives as soon as possible based on where you are located. The shipping times after your package has been processed and shipped are as follows:

  • FedEx Ground Contiguous US (4-5 Business Days after processing)
  • USPS Priority Mail (3 Business Days after processing)
  • Note: We cannot account for vendor or carrier delays that may occur

Return Policy

Return Policy: The Pure Synergistics guarantee – If you are not 100% satisfied with your purchase from Pure Synergistics, you can return your items for a full refund within 30 days days of purchase – no catches or exceptions! Once we receive your return and approve your refund, Pure Synergistics will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.

Contact us at if you would like to initiate a return, please include your order #

Problems with your Order?

Don’t hesitate to Contact Us if you have any inquiries or problems with your order.

Tracking Your Package

After your order has shipped, you will receive a confirmation email containing one or more tracking numbers and an indication of which shipping service was used. Use the links proved below to track your shipment:

Fedex TrackingUPS TrackingUSPS Tracking

Problems with your Order?

Don’t hesitate to Contact Us if you have any inquiries or problems with your order.